We are pleased to announce that effective January 1, 2025, MedPOINT Management (MPM) will oversee and manage the day-to-day administrative and operational responsibilities for Optum Care Network-Inland Faculty MG (OCN-IFMG). The services include but are not limited to claims processing and capitation payments, referral authorization and utilization management, quality management, member services, credentialing, and eligibility.

See the announcement to Optum Care Network

MedPOINT Management (MPM) is excited to offer web portal training sessions to prepare providers and staff for the upcoming transition. We highly encourage all providers and relevant team members to attend at least one session. Please share this invite with others who may benefit from this training.

Friday, 1/3/25 10am-11:30am

https://attendee.gotowebinar.com/register/2160557284676821853

Wednesday, 1/8/25 1pm-2:30pm

https://attendee.gotowebinar.com/register/1966269182002299989

Thursday, 1/9/25 10am-11:30am

https://attendee.gotowebinar.com/register/3196306034134862174

Wednesday, 1/15/25 10am-11:30am

https://attendee.gotowebinar.com/register/6801333082240364895

All sessions will cover the same material, so choose the one most convenient for you. Please RSVP as soon as possible to secure your spot, but no later than 24 hours before your chosen session, to ensure you receive the appropriate webinar and call-in details.

Key Features Covered in the Training:

• Eligibility Tools
  • Access member eligibility information.
  • Generate reports, including new and terminated member lists (PCP-focused). 
• Claims Management 
  • Check claims adjudication status.
  • Understand claim adjustments.
  • Upload and attach documents to submitted claims.
• Authorization Processes
  • Submit and track Authorization requests.
  • Attach and upload supporting documents or consult notes for real-time access by PCPs or referring providers.
• Gaps in Care Insights
  • Identify patient care gaps during Eligibility searches or Authorization submissions.
• Real-Time Communication
  • Submit inquiries and connect directly with MPM staff regarding Claims or Authorizations. 
• Stay Updated
  • Receive alerts and updates directly from MPM. 

Don't miss this opportunity to enhance your and your staff's (eligibility verifiers, referral coordinators, billing, front office, and back office) understanding of and experience with the MPM web portal's features, simplifying the management of authorizations, claims, and other key tasks. We look forward to seeing you in the training sessions!