PDR Processor

Summary

Responsible for accurate review, input, and processing of Provider Disputes in accordance with outside regulation, internal production standards and contractual obligations of the organization.


Duties and Responsibilities:

  • Open and sort the PDR Mail, including electronically submitted PDRs.
  • Accurately review all incoming PDRs and identify if they are true PDRs.
  • Accurately enter PDR data information on the PDR acknowledgement form and into the computerized claims adjudication system
  • Accurately generate letters through our letter generating system 
  • Maintain all required documentation of the PDRs
  • Adjudicate PDRs in accordance with departmental policies and procedures and other rules applicable to specialty claims.
  • Maintain production standards established by claims management.
  • Coordinate resolution of claims issues with other departments or payers.
  • Assist other departments in claims research
  • Provide backup for other examiners within the department.
  • Promote a spirit of cooperation and understanding among all personnel
  • Attend organizational meetings as required
  • Adhere to organization policies and procedures

Minimum Job Requirements:

  • High school diploma.
  • Work from home.

Skills and Abilities:

  • Strong organizational skills.
  • Knowledge of computers
  • Ability to be flexible in high volume setting

Salary Range:

  • $19 - $19.50 hourly

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